Our Return Policy @ Cynthia's Amazing Products

To obtain Cynthia's Amazing Products authorization to return a defective item for credit or replacement, simply call our Support department within 5 days of purchase. Non-defective merchandise returns will incur a 30% restocking fee, and must also be returned within 10 days of purchase. Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement.

CONDITIONS

Non-defective merchandise must meet the following conditions to qualify for return acceptance.

Merchandise must be in its original minimum inner pack quantity, as shipped by Cynthia's Amazing Products. Broken quantity inner packs are not returnable.

Sample items are not returnable.

Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

Returns which do not meet the conditions described in this return policy will be returned and shipping cost of return will be charged.

It is the customer’s responsibility to pay for freight costs

associated with returning product. All unauthorized returns will be returned to the customer at customer’s expense.

Please note: If an order is refused at the time of delivery, it will be subject to a 30% restocking fee.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by the shipper. If you receive merchandise damaged during shipping, please contact our Support department within 2 days of receiving your order, and your claim will be processed immediately. NOTE: Established procedures by USPS and trucking lines, must be complied with or they may deny your claim.